At RahaLife, your privacy and trust are our highest priority. We are committed to keeping your personal and health data safe, private, and fully under your control. We only collect the minimum necessary information to provide you with reliable and secure medical services. Your data is never sold, never used for advertising, and is protected by strong security measures at every stage.
Depending on whether you are a patient, clinic, or laboratory user, we may collect the following:
We process your personal data only when it is legally allowed — for example, to provide your account and medical file, to keep the platform secure, to meet legal obligations, or with your consent when required.
Your data is used solely to deliver and improve the healthcare services you request. This includes:
We never sell, rent, or share your personal data with advertisers or data brokers. If we work with technical service providers, they can only process your data under strict contracts and only for the purposes we clearly define.
If your data must be processed outside your country to deliver the service, we apply strong legal and technical safeguards to keep it protected.
We protect your data using encryption (in transit and at rest), secure authentication, role-based permissions, and regular backups. Access is strictly limited to authorized staff who need it to provide the service.
We do not allow third-party tracking, targeted advertising, or data sales.
You can request the deletion of your account and any optional data at any time, unless laws require us to keep it for medical or legal reasons.
We keep your data only as long as necessary to provide services, comply with legal requirements, or protect your health. When no longer needed, it is securely deleted or anonymized.
RahaLife may process minors’ data only through authorized healthcare providers or guardians, in line with applicable laws.
You have the right to know, control, and protect your personal data. Specifically, you can:
To use these rights, contact us using the details below. We will verify your identity first for your safety.
Our app does not use advertising IDs or third-party marketing tools. Any cookies or similar technology in our web version are strictly for security and core functionality.
By using RahaLife, you agree to follow these terms. The platform helps you manage your medical records, appointments, and reports, but medical decisions remain the responsibility of licensed healthcare professionals.
Use RahaLife only for lawful healthcare purposes that match your role as a patient, clinic, or lab.
Do not misuse the service, attempt unauthorized access, or submit false medical data.
Accounts for clinics and labs are created by our administration. Patient accounts can be created by the administration or authorized doctors.
You are responsible for keeping your login details secure, enabling extra security features (like PIN or biometrics), and telling us if you suspect any misuse.
Patients may leave feedback after visits. Reviews must be honest, respectful, and based on actual experiences.
We may remove any content that breaks these rules or legal requirements.
All software, designs, and materials in RahaLife are protected. You may not copy or reuse them without permission.
We work hard to keep RahaLife safe and reliable, but we are not liable for damages caused by misuse, technical failures, or events outside our control.
All medical care decisions are made by licensed professionals — RahaLife is a secure tool, not a substitute for medical advice.
We may update this policy to follow new laws or improve our service. If we make changes, we will update the date above, and your continued use means you agree to them.
